Handling Holiday Hype: Overcoming the Cost of High Emotions in Holiday Sales

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About this talk

• How to reduce the impact of emotional shoppers during the holidays.

• How to reduce the impact of your own stress and emotions during holiday shopping.

• How to leverage shipping/delivery to drive repeat purchases.

Adam Gardner

Route is the premier post-purchase experience solution for online retailers. Through dynamic visual tracking, premium order protection and one-click claim resolution, retailers can now deliver an end-to-end post-purchase experience that delights customers and turns them into lifelong advocates.

Nico Santos

Route helps e-commerce brands solve the post-purchase experience for customers. With white-glove shipping protection and universal tracking -- Route's free-to-merchants solution builds customer trust, reduces customer service costs, and drives incremental revenue.

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